Collision Center East Rochester NY | Hoselton Auto Mall Auto Body Repair Shop

Who are we?
The Hoselton Collision Center has been a trusted name in the business for nearly 100 years! We stand behind our work and offer a lifetime warranty on all work we perform on your vehicle. We can provide you with a quick, accurate and free estimate on ANY make and model. We are also AAA Certified, Nissan Certified, the only dealership included in the GM Collision Repair Network and the only Subaru Certified Collision Center in the Rochester area!
accident

Our State of the Art Facility
The Hoselton Collision Center utilizes the latest technology to repair any vehicle! We have a computerized color match system that can match any factory color and estimating software to provide accurate and timely estimates. We utilize different software to provide uplinks to your insurance companies so your claims are processed faster and have two paint spray booths that enable us to provide the best possible paint finish to our body restorations!

What should I do if I’m in an accident?
Being in an accident is scary and stressful. First and foremost, make sure you and the others involved in the crash are safe. Next steps include calling 911, exchanging pertinent information with the other driver(s) involved and notifying your insurance company. If your vehicle is not able to be driven, have your vehicle towed to Hoselton Collision. We offer free towing within 50 miles if it’s not covered by insurance when we work on your vehicle. You can call us at 585-662-2329 for collision towing.

How can I make an appointment for an estimate?
We try to keep it easy and simple. Give us a call Monday through Friday from 8a.m. to 5p.m. at 585-200-5801. We’re conveniently located at the corners of Fairport and Marsh Roads in East Rochester.

How do I get a rental car?
If you need a rental car, we can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are.
Can you match the paint color?
Today’s modern factory finishes incorporate multiple layers of highly specialized paints. Hoselton Collision has made a major investment in the finest paint system available (PPG waterborne) and constantly upgrades its technology and equipment to ensure that each vehicle’s paint matches. We take special pride in our ability to match factory finishes as the final step in the restoration process.

Can I get other service work done on my vehicle while it is in the body shop?
Yes. Just let your estimators know what other work you would like done that we can make the necessary arrangements with the service departments.

Can you work on any vehicle?
Absolutely! We work on cars, trucks and SUVs both foreign and domestic. Our technicians work to ensure your vehicle looks and drives like pre-accident condition before we hand you back the keys.
Every Accident is Different
There are many factors that go into the repair process. The process we follow for each vehicle that comes in is the same, regardless of vehicle condition. We will ensure you are updated throughout the process and if you have any questions please give us a call at 585-200-5801. Our goal is to get you your vehicle back in pre-accident condition as soon as possible.
Do you take my insurance?
Yes, we do! We work with all insurance companies and with many of them, we have a “preferred shop” status. Each insurance company is different and they may recommend you take your vehicle to another collision center. What we want you to know is that the decision on where to bring your car is yours alone and we hope you choose us to work on your vehicle.

Who do I pay my deductible to?
If your deductible is not waived, it will be your responsibility to pay Hoselton collision when you pick up your vehicle. If you aren’t sure about your deductible, call your insurance agent and he or she will tell you whether your insurance company has waived your deductible or if it will be your responsibility.

What forms of payment do you accept?
We accept Mastercard, Visa, Discover (up to $2,000), cash and personal checks up to $500. We do not accept third-party checks unless it is an insurance check.