Hoselton Collision Center

How can I make an appointment for an estimate?

We try to keep it easy and simple. Either give us a call Monday through Friday from 8 a.m. to 5 p.m. at 585-586-7373 or send us an e-mail. We’re conveniently located at the corners of Fairport and Marsh Roads in Fairport right behind Hoselton Chevrolet so if you’re in the neighborhood, just bring your car to our shop!

How do I get a rental car?

If you need a rental car, we can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are.

Can you match the paint color?

This is likely the most-asked question we hear. Today’s modern factory finishes incorporate multiple layers of highly specialized paints. Hoselton Collision has made a major investment in the finest paint system available (PPG waterborne) and constantly upgrades its technology and equipment to ensure that each vehicle’s paint matches. We take special pride in our ability to match factory finishes as the final step in the restoration process.

Can I get other service work done on my vehicle while it is in the body shop?

Yes. Just let your estimators know what other work you would like done so that he can make the necessary arrangements with the service departments.

Can you work on any vehicle?

We sure can! We work on cars, trucks, SUVs both domestic and foreign. Our technicians work to ensure your vehicle looks and drives like pre-accident condition before we hand you back the keys.

The answer is – it depends. The process we follow for each vehicle that comes in is the same, regardless of vehicle condition. We will ensure you are updated throughout the process, however, if you ever have questions, please give us a call at 585-586-7373. Our goal is to get your vehicle back to you in pre-accident condition as soon as reasonably possible.

Do you take my insurance?

Yes we do! We work with all insurance companies and with many of them, we have a “preferred shop” status. Each insurance company is different and they may recommend you take your vehicle to another collision center. What we want you to know is that the decision on where to bring your car is yours alone and we hope you choose us to work on your vehicle.

Who do I pay my deductible to?

If your deductible is not waived, it will be your responsibility to pay Hoselton when you pick up your vehicle. If you aren’t sure about your deductible, call your insurance agent and he or she will tell you whether your insurance company has waived your deductible or whether it will be your responsibility.

What forms of payment do you accept?

We accept Mastercard, VISA, Discover (up to $2,000), cash and personal checks up to $500. Please no third-party checks unless it’s an insurance check.