Customer Testimonials
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I helped a friend pick out a used car for his daughter. Bob Capitano was our salesman. His service was excellent! He listened to what my friend needed and took care of every issue and concern. When it's time for me to purchase a vehicle, I will be sure to ask for Bob. Great service and great vehicle.
everything went very well, a great experience,bill and the whole crew were awsome thks so much joe fiano.
I had gone to a couple other dealers who were pushy,rude,and seemed to of cared less if I bought a car from them. I was pretty annoyed by the time I contacted Hoselton so needless to say I was not in the best of moods. Their finance guy Zack was great and my salesman Brian was honest and did not try to bs me in anyway. I am beyond happy with my new car and cannot thank you enough for turning a crappy day into a wonderful end.
I just leased a 2018 Rav 4 and love it. Dave Lempert and Rachel were very helpful and a pleasure to work with. The went above and beyond in helping me obtain a wonderful braking system and it's a pleasure driving now. Thanks Dave and Rachel, A+ in all you did. Kathy Finucane
I recently purchased a new Toyota at Hoselton. This was my third time working with Hoselton Toyota, I decided to purchase after leasing twice. The customer service and advocacy on behalf of the customer from both the sales team and service team is why I came back to Hoselton. I was seriously considering switching to a different brand, yet the dealers I went to could not match the level of service I had grown to expect from Hoselton. I was able to work with the same salesperson I had for several years, and be very frank with my needs and price range for a car. She then found me a fantastic deal and made the buying process so smooth! The service department is also top-notch. Never once did I feel like I was being looked down on or taken advantage of. Any repairs that needed to be made were presented to me and were explained in terms I understand. I cannot recommend Hoselton Toyota enough!
Hoselton is obviously one of the best dealerships around and I think their strong suit is customer service. The only thing I feel like they can improve is their scheduling. I scheduled an appointment for 2pm for a simple oil change and it took an hour and forty-five minutes. Yikes!
Wonderful experience from the time we arrived on our first visit to the last when we picked up our new car. Al Morris was wonderful and found the perfect 4Runner that fit all my "must haves". Highly recommend Al and Hoselton Toyota.
First visit, couldn't find issue with engine light with car under toyota warranty and was charged a service fee anyway
I always have a phenomenal customer experience when I go to Nissan. I didn’t purchase my Nissan here but when I moved to Rochester I started taking my car here for service. They are so helpful and have great service.
everything went very well, a great experience,bill and the whole crew were awsome thks so much joe fiano.
I had gone to a couple other dealers who were pushy,rude,and seemed to of cared less if I bought a car from them. I was pretty annoyed by the time I contacted Hoselton so needless to say I was not in the best of moods. Their finance guy Zack was great and my salesman Brian was honest and did not try to bs me in anyway. I am beyond happy with my new car and cannot thank you enough for turning a crappy day into a wonderful end.
I have a 2007 Nissan Murano SL AWD. She's old, so I do my best to take care of her. Hoselton Nissan Service does an excellent job helping do just that. Andrew Locke (manager) and the service advisor team are always friendly, fully explain issues your vehicle is experiencing, and present you with service options that are cheaper than usual (where applicable). I purchased my car from a used dealer last year with virtually no maintenance history on record, but Hoselton Nissan Service helped me make* a service history for my car, and I know everything that it needs from having documented the excellent work that Hoselton has done for me throughout the past year. It is wonderful to have such peace of mind behind the wheel, knowing they take great care of the car, and provide fantastic customer service while doing so. Best in the business, I appreciate you guys!
I was very pleased with my purchase experience of my 2018 Nissan Rogue SV. Craig my sales person was very personable, professional and not pushy at all (I hate pushy). I would not hesitate to buy another vehicle at Hoselton Nissan.
I had never leased before until 2 1/2yrs ago. Always had hand me down cars. Not that I wasn’t greatfull but I was finally able to get a NEW car and being in my late 40’s I was feeling like a princess. Well I just started to get notifications that my lease was going to be ending soon. I had no idea what to expect and was really kinda nervous. Tom at Hoselton Nissan put my mind at ease. It was sooo easy and he understood where I was coming from. I highly recommend this place and Tom. I hope he will be there again in 2 1/2yrs. So love my car.
Good service and great people
Hoselton Nissan has my 5-star recommendation. My sales rep was Tom Sedor and he is fantastic. He listened (seriously, he REALLY listened and asked pertinent follow-up questions) to what I was looking for in a vehicle & my budget, and presented solid options for me... It was almost hard to make a decision! lol. Very easy process overall - I'm super happy with the vehicle I chose to lease.
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We were in the beginning stages of looking for a car to lease. Joe Matison, our sales consultant was extremely knowledgeable and helpful. He answered our questions and asked good questions of us also! Though Joe is fairly new to Hoselton's staff, he certainly knew his "stuff" and was a pleasure to do business with! We also met with Joe's manager, Dan, who made us feel like part of the Hoselton family- interested in looking at what was best for us. We highly recommend Joe Matison at Hoselton!
I get all of my cars and service from Hoselton, and dealing with Tom Sedor makes the process honest and easy. I would highly recommend them and him to anyone!
We had a great experience buying a new car from Hoselton. Like most people, we usually dread the prospect, but this time it was truly enjoyable. The price was right, the process light-hearted, the salesman (Phil DeGrazia) a real pleasure to deal with. Very knowledgeable and informative, very accommodating on small options like mud guards and floor mats. Thank you!
Hoselton made our experience so easy. We needed financing and car insurance. Two different people worked on these to find the best rate for each of these. We were very pleased with the results.
This is my 2nd lease with Hoselton and I purchased another vehicle. The salesman was very helpful, listened to what we wanted and delivered the 2 vehicles very quickly. .
A few bumps in the road when replacing my 2013 Toyota RAV4 with a new 2018 Toyota RAV4 XLE but our salesman, JJ Santiago and Sales Manager, Sean Carroll we’re very professional and got around the problems to make sure that I was a very happy customer. Thank you!
Even though I did not buy a car the process of speaking with the service department has been a great experience. Very helpful and they were not trying to push me to purchase
This was our first time leasing a vehicle. Our sales person was Jon Parker and Connor Dwyer was the general sales manager Made our first experience with Hoselton pleasant. Doing their best to see that we got the car we wanted at the price that worked best for us. Can recommend this dealership for a comfortable buying experience.
David Rogers (Manager) and Manney Ferreira (Sales rep) were very easy to work with. Patient and very knowledge, a true relief in the car sales industry. We drove many cars, finding a perfect fit. Negotiations were easy and fair, ending in our favor. Trade in process was easy and more than fair. They clearly respect us as a client and wanted to ensure we found what needed. I will continue to call them direct for future needs.Thank you David and Manney for a pleasurable experience. You have set the bar very high for Hoselton's competition.
JJ was very helpful with helping me get a new lease. He took the time to help me weigh my options and find the best deal that I could afford. Great service!
