Customer Testimonials
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My lease will be expiring in the next few months. I met with Al Morris to discuss options. Al discussed various options with me, and I feel that I can make an informed decision regarding my future lease. I have been dealing with Al since 2000, and he is the best!
Great experience purchasing our 2022 Toyota Camry from Hoselton! Our sales person Jill was no pressure, extremely informative and patient with my questions about options and cost. We have purchased our vehicles at Hoselton for many years and don't intend on switching dealers!
My wife wanted to go back to owning another Prius after trying a couple different vehicles for the last 2 years. This will be the fifth Prius for her. Our salesperson, Jake, was very helpful and courteous. He helped us make a fair deal with our trade in. We had leased our last Prius Prime from Hoseltons and were satisfied with their service. We purchased a new, white, 2022 Prius Prime and my wife is very happy with it.
Had a great experience while recently purchasing my new car from Hoselton Toyota. Special thanks to sales consultant Phil Degrazia, lead sales manager Conor Dwyer, service director Andrew Locke and the entire Hoselton Toyota team.
I had a horrible time shopping for a new car until I went to James Crowell at Hoselton Toyota. He made the process SO simple and stress free. It was a great experience- much better than I've had with any other salesman or dealership in the Rochester area. 10/10 would recommend James and Hoselton to anyone currently looking.
Great service and staffs are friendly
Heather was the most helpful person. Got us scheduled and handled all the insurance unpleasantness. Hopefully we don't need the collision shop again, but if we do, we go back.
I had the greatest experience buying my new 2022 Limited 4 Runner! From the time I walked in the door being welcomed, Al Morris, my sales contact, the finance person, and right down to Evan in the body shop for undercoating; I can’t say enough about this Hoselton team. I have done business with another dealership for all my adult life, and they were great to work with, but this team went the extra mile with a smile on their face! I was very comfortable during the entire process.
While the car-buying experience can be fun for some, it can certainly be stressful for others, especially with the high costs of living these days. I was at the end of the line with my minivan and came to Hoselton ready to trade-in. The sales staff were friendly and professional and listened to all of our wants and needs. The administrative and financial staff were beyond friendly and helpful. Everything was explained to me clearly and they worked patiently and diligently to get me a great interest rate on a loan, in a new vehicle that I could afford. They ...
We met with John Milazzo who helped guide us through all of the electric car possibilities. He helped us understand federal and state tax implications of buying a hybrid. We're delighted with our decision and with the support we received at Hoselton Toyota.
My Great-Grandson
Quick and reliable service and the check in man was excellent.
The staff was great and courteous. When we bought our van, I was headed out of town and the staff worked quickly to help me leave as soon as possible. Thank you! We love it!
John Milazzo was amazing! I love my 2021 Toyota Tundra TRD-Off Road.
JJ and the team at Hoselton Toyota was fantastic! As out of state buyers, they made the process seamless and positive. We are grateful for the extra work they put in for us - wonderful customer service! Highly recommend this team and Hoselton.
I was pleased with the vehicle and inventory, I was unable to stay within my budget for the vehicle that fit my needs but close. The staff and business practices were fine.
All of the sales people I encountered were flexible and supportive. I am a 45 year customer and have always been treated with the utmost courtesy and efficiency.
Literally the best experience buying a car we ever had. Mike Tyson our salesmen and Geoff (can't remember his last name) were so great to deal with. Sometimes you get that desparate vibe, or condescending attitude with car salesman, not with these guys. They were very accomodating. This is where you want to buy!
Great sales and service peopy
It was a pleasure conversing with Kody about the 2020 Tundra. I’m looking forward to driving off their lot with my first 4x4!
Great friendly staff and wonderful cars.
Kody Laird (our sales rep) helped us secure our RAV4 Prime SE from the manufacturer, kept us updated with it's status and was flexible about helping us arrange to pick up the car at a time that worked for us (we traveled from Ohio to pick it up at Hoselton). He also was extremely helpful by explaining everything we needed to know about Toyota's plug-in systems and is still taking our calls and answering our questions. I couldn't imagine being more satisfied by my overall purchase experience (one of the sales guys even said he hoped my ...
Great car buying experience! Their sales associates are top-notch and genuinely cared about getting me the exact car I wanted.
JJ did an excellent job showing us the 2021 Highlander and explaining the process that we have to go through to buy a new car.
Second time we have bought a vehicle here. The staff is friendly, knowledgable and caring. They make every effort to give the best deal and to fit us with the car we need. We will definitely keep going back when we need a vehicle.
Got a good deal on a solid car.
Great
This makes the 5th vehicle we have purchased from Hoselton . Our sales specialist Don B both professional and customer focused throughout the acquisition process for our new Tacoma. For the short while he was unavailable , he made arrangements with another team member to contact who was equally responsive . We will continue to utilize Hoselton for future vehicles that meet our needs....
My sales representative, John Milazzo, was helpful, informative and nonpressuring. His advice and guidance made the entire experience enjoyable.
Great company to work with. Thank you, Bredt McSorely.
Great experience, every part of my transaction was quick and smooth. Would buy from Hoselton again.
My wife and I both bought new cars here together last week. They did not have the color my wife wanted, so they found one to bring in. When the other shop made a mistake and sent the incorrect car, they managed to find yet another from Syracuse and get it in. While waiting for my wife's car to come in, I noticed damage on my front grill that I hadn't noticed when I picked up the car. When we went to pick up my wife's, they met us outside before we could even enter the building ...
These Ppl Are So Nice...Awesome and The Ppl that Do THE CLEANING OF THE CARS AWESOME...GO THERE YOU'LL LOVE IT😉
Leased a 2021 Toyota Sienna HV. Great experience! Wife and I are mobility challenged and needed a vehicle that could transport our 2 scooters.
Take it from me and my fiance, just purchasing our second vehicle from here: One visit will make you a first time buyer, one buy will make you a lifetime customer with the convienience and courteous customer centered service alone. Is it really a happy home without a Hoselton in the driveway? Also: a special thank you for Cosmo, Shelly and Joe and the rest of the Hoselton Family
We have been buying Toyota cars at Hoselton for over 35 years. They are great venicles and most during our most recent purchase with Lou S we had another very good experience there.
My recent experience at Hoselton Toyota has renewed my feelings towards car dealerships. From day 1, my sales associate, Trystan, took the time to get to know me and understand what I was looking for. She did not present herself in a forceful sales person manor and treated me like we were life long friends. After I did some research and looking around I had settled on a Tacoma TRD Off-Road. I signed the paper work to reserve the truck as for it was still in transit. A few days later Trystan reached out to me letting me know there was ...
The service here is phenomenal!!!! Nikoly helped me pick out and get the best deal for me with what worked for my family and finances. There was no pressure to do or pick somthing you didn't want to which was awesome and everyone was so kind!!!! Mrs. Hoselton did my insurance package and she reminded me of my mom! The most kind and caring lady..but also shes honest about what works for you and doesn't..I truly didn't even feel like I was at a car dealership! I had the BEST experience I could have ever ...
I have leased 3 cars from Hoselton Toyota and a purchased a used car there as well. The staff are friendly, knowledgeable and caring. The repair shop has always done a great job and they were even able to assist me with affordable car insurance. Thumbs up to Hoselton.
very friendly not pushy at all
They were so amazing and able to answer my million questions when looking for my new car. Thank you all, I love my new Prius!!
Best experience buying a car. Cardell is fantastic.
Don took the time and was very patient explaining buy versus lease, getting the numbers so it fit my budget. Don, Tyler and crew were very helpful and they made me feel confident with my decision and how safe, secure and feature-ific the beautiful Rav4 is. We are proud to be a part of the Hoselton family and will continue to business for years to come with them.
I could not have had a better experience in the leasing of my new RAV4-Hybred. The salesman (Lou Siragusa) was courteous and professional during our negotiations.
Brian Shepardson was an amazing salesman and made the process very smooth.
Saleman Al was professional and accommodating
They went above and beyond got me a loan even when the loan agency said no whe it was 300 dollars more then what I was approved for and got me a lower apr then I should of gotten bc of my low credit. U guys r amazing and should be the number one pick for anyone looking for a.car!!!!!!
My husband, Dan, and I have been customers of Hoselton Toyota for years. The reason for this is the great customer service from Toyota! But, most important is our salesman Al Morris who we give a 10 star rating to!! We have leased many vehicles from you...we now own our Corolla and Rav4. Unfortunately, we won't be visiting your company in the near future to lease or purchase, but will continue to use your service department. We refer you every chance we get!! Kudos to Al...great person who knows his stuff!!😁
5 stars seriously is not enough for the level of service Hoselton gives you. they have made it absolutely painless and straightforward to purchase a car. I Leased my 2018 rav from JJ and went back in to buy the lease today, when i leased the car, it was so easy, and today going in to see how to purchase my car was even easier. Joe DiGuardi went thorough all the financing information in a way i could understand exactly what my costs were going to look like. i pay less for the lease buyout than i did for the lease itself! ...
amazing people over at Hoselton Toyota, I've wanted a taco for so long and went in hoping to work out a lease deal i can afford, JJ Santiago and the entire sales team did everything possible to put me in this truck within a reasonable range of the price i wanted. This is the second time JJ has been our salesman and he is just the greatest!
Friendly people and clean place would recommend friends and family
Amy with the service desk was a delight to talk to - very professional and courteous. Wish she could be on every call I have to make to a business. Thanks Hoselton!
Thank you Mark for pushing and helping me find something I needed and wanted. I also want to thank Nicoli I hoped I spelled it correctly you guys are so welcoming and so kind thank you for your overall support after someone hitting my car and totaling it. I will always come back here when my babies get older and when I’m ready for a new car one day but not now because I love my Honda Pilot ☺️..
I would like to thank my salesman Donald Beuerlein and all the staff at Hoselton Toyota. This is the fourth vehicle I have purchased from them and the service department is top notch too! I would recommend everyone to buy from Hoselton!
I have never had such an easy car buying experience! Not only that but the sales manager worked hard to get me into a lease, which would make my payments more manageable. I have to say, I have never had a dealership put in work to get me approved! Needless to say, I will never shop another dealer ever again! Toyota in general is amazing though, so I guess I shouldn't be surprised! Thanks again Sara for your hard work! I LOVE my Tacoma! 🥰🥰🥰
Compared to some other auto dealer experiences we have had, our experience with Austin at Toyota was pleasant, comfortable and not pressured. Austin was very knowledgeable about the vehicles and the process, and I truly believe he wanted to satisfy OUR needs. Details like bringing the test drive vehicle into the heated service entrance to explain the safety details on a cold windy day, showed his concern. Thanks to Austin and we wish him well in the future. We have already shared our great experience with other friends.
Hoselton is the best car dealership in town. The customer service, collision shop car sales rep are always professional. They definitely have the best prices and warranty. 1000% satisfaction guaranteed. Thank you Hoselton for the fantastic and amazing job.
I initially wanted to lease a vehicle through Cortese auto dealership in Henrietta. I didn’t appreciate the sales person taking advantage of my financial income and swindling me into the highest payment! My husband and I went to Hoselton Toyota and let me tell you, it was a very pleasant experience from the start!! Jose Santiago (JJ ) was honest from the start!! He was patient and thorough in explaining the value of my Lease End for my Jeep. Hoselton did not have the 4Runner I was interested in however, JJ was very motivated and again patient in helping me ...
I'm very satisfied with Hoselton sales and service...I have purchased several cars from them.. I find my regular salesperson (Jordon) helpful, thorough and not aggressive
Kody was very friendly and helpful. Would definitely go back to him for my Toyota needs!
Thank you for a great start, my first buying experience with Toyota. James Crowell was easy to work with and understood right away what I was looking to do. In less than 1 hour, we got an assessment and quote on my trade-in and we worked out the vehicle type that would best both my family and business needs. Thank you, James and Toyota. Scott gogatorgear.com “Training while looking good!”
We love working with Phil! He is fun and energetic and not pushy at all. We came in to trade and get 1 car and left getting 2 cars! Peace of mind- we love Toyota!
Everything was taken care of very quickly. John Fiorino keep me well informed about the repair. Very satisfied.
Great buying experience. Kody Laird is an amazing salesperson. The reason we purchased from Hoselton. He spent so much time with us and knew the Totota products very well. Spending so much time with us made us return and purchase the vehicle. Other dealerships had sales people that did not know their products or did not show an in interest in selling us a car. We may purchase another car from you in the Summer.
Did everything right
I am beyond grateful for the help Conor Dwyer and Jake Hughes gave me last week. After having a horrible experience at a Webster Nissan dealership, they helped me find a vehicle with a payment I could afford. They listened to me and understood what my situation was. It's only been a few days, but I love my Prius Prime and will definitely refer everyone I know to Hoselton Toyota.
Best car buying experience I've had. Will be coming back and referring people to them. Al Morris was amazing to work with.
Wonderful service very courteous and friendly and extremely helpful
If you need a vehicle, make sure to find Drew D.
Want to thank Brian Shepardson for his outstanding help in getting my new RAV4 Prime. I have always dreaded buying new cars due to feeling pressured-this NEVER happened with Brian. He worked with me during the waiting process and kept me updated as what the current timeline was. He was patient with questions, explained details to my satisfaction and followed through every step of the way! This is my first Toyota but I know this brand has a great reputation in performance, safety and long vehicle life from friends and family!
We bought a 2018 Toyota RAV 4 this week from Jill McWilliams. The service was excellent from start to finish. I picked the cars I wanted to test drive from their website stock list and Jill had them ready for us when we got there. After test driving we decided on the 2018 RAV 4 and Jill and the finance department had us financed with a great rate and out the door in less than an hour. They took my beat up trade and gave me more than I could’ve hoped for it. I pick my new (to me) car up the next ...
We got my 30,000 mile checkup done this morning. It only took an hour. Hoselton was fast, efficient and friendly from the moment we entered the garage until the moment we rode out with our car. The cookies and coffee were good too!
Everything start to finish was more than I anticipated! Would highly recommend this dealership! They had a wonderful selection and every person I spoke with was very knowledgeable.
Informative staff. Very helpful along the way. They were able to get the paperwork done in a timely manner so I could pick up my car at my convenience.
I leased a new 2018 Toyota Highlander and my son leased a new 2018 nissan sentra and we both had good results. No pushy sales people and everyone tried to be of assistance whenever we asked. My daughter came in the next month and bought a used 2017 altima and this has been a good car. The sales staff was great on this as well. After only having the highlander for two months we bumped a curb and punctured the right front tire. When we came in to get a new tire it was arranged that we were covered without any cost. This ...
I had an amazing expierence in service they kept me informed and the price was much less expensive than i initially had thought it would be.
It was great. They went the extra mile to look all of my car over and gave me some things that are fine now but to keep an eye on such as brake wear.
Sales staff was amazing!! Best deal around on a new Frontier. Tim was knowledgeable about new truck, took time to introduce me to staff. Jay the sales manager wasn’t pushy and offered a very fair deal.
Service was fast and honest. Only issue was that I was told my transmission is going (no fault of theirs) but I wouldn't have completed an alignment service prior to learning fully about my transmission issues as I am now trading my vehicle in next week. It would have saved me $100+ in a service I wasn't really going to need to get done. But at least the car drives straight now.
B Had car towed in—they fixed it up quickly. Ryan was very pleasant and accommodating to my schedule!
Professional, kind, and courteous staff in service department . Answered questions, gave sound advice and suggestions that I trusted.
Car inspection..less than a half hour and friendly service agent Brian..
Hoselton is awesome! Thanks so much for going the extra mile for us in getting our repair done through the warranty, even when we thought it wasn’t covered! You beat our expectations and are so very glad we put our trust with you. Great family owned business! Thank You Hoselton! You’re the best!
Great service. Felt welcomed and the salesperson did what needed to handle my requests.
My experience was great. My salesman kept me updated on everything that was important until the day I got my truck
Perfect, well done. Job was completed faster than I expected.
Quick, efficient! Ryan explained everything in great detail.
You have the most awesome Coffee Machine!! Waiting room is also pleasant. Need some small tables to set customers coffee cups on.
Love the service staff at Hoselton Nissan. Always helpful and professional.
Craig was very helpful and made the purchasing experience easy for my first electric car.
I'm confident that my salesman is a compassionate person and was willing to help me with problems I experience with Nissan that had nothing to do with the dealership he works at. He offered for me to come in and was willing to make phone calls to Nissan to help resolve issues with being unable to locate my deposit for the New Ariya. I plan to order the new model and will work directly with him for the new purchase. The sales manager was also very helpful and reached out to me by phone.
Fourth vehicle purchased in the last three years. A pleasurable experience I have become accustomed to.
Very efficient. Ryan in Service is fantastic- great communication, thorough and helpful. Hoselton always has exceeded my expectations as far as service. Service Dept. also performed a recall check on the tie rods, which I had forgotten about.
Ron is amazing 10/10 will def buy a car from him again
They were great. They fixed Vision Nissans screw up . Will recommend them to everyone. They were very professional and explained everything so I could understand.
Brought in my snow tires to be swapped out for the summer tires. Asked for an oil change and for Hoselton to check to see if I needed anything else. Nothing needed at this time, but recommended for springtime so I have time to prepare. No pressure!
Just leased a 2021 Rogue and could not be happier! Ron Ward Jr. made the process so simple and easy. No pressure at all and he was very helpful and knowledgeable! Will definitely be back!
Everyone was very nice and attentive. Brian was the rep at front desk that was extremely helpful to me.
My experience at Hoselton Nissan was exceptional. Dave was super responsive to all my questions throughout the process and he made my buying experience effortless! I trust that I made the right choice in purchasing my new Rogue through him.
My sales rep was absolutely outstanding and they entire experience was convenient and professional
Had an interior cleaning done along with my oil change but when I went to pick up my vehicle the battery was dead and something was wrong with the door sensor. They said water must have gotten into it during the cleaning. They were nice and apologetic about it and gave me a rental to use for the night until it was fixed but it was rather inconvenient. I do love their shuttle service they offer though.
Thanks to whoever was on in the Parts Dept yesterday during lunchhour when both fobs to my car indicated low batteries and I had to be 20 miles away in an hour. Ten minutes later I was on my way out the door. My appreciation to the Service/Parts Dept.
Been dealing with this dealer since I bought my vehicle. Always picking up the phone when I call and mostly of the time I wait there for my service and never have tonwait to long to get my car back.
Timely Honest Joyful Accommodating Smart
It was great. I was able to bring my laptop and work while I was waiting. Service was fast too.
Very personable/friendly sales consultant Craig Semlo Holmes assisted me with my final decision to place a purchase of my 2021 Nissan Kicks and dealer rep Brendan McCarey was able to get me the best rate possible..Kudos to them both. Love my Nissan Kicks😍
Very relaxing visit. Regular maintenance performed in timely manner while we waited.
Manager and staff are cordial, helpful and knowledgeable. I don't feel pressured or questioning of the information that is provided to me. I believe I am being treated honestly.
Great Service Department
I simply wanted to buyout the lease on my Nissan Sentra, and Mickey McCarey and his team went out of their way to ensure the process was quick and easy. Nissan Financial requires you to purchase your vehicle from an authorized dealer, and includes a buyout fee to supposedly cover the dealer's costs. What is not in the lease is that the dealers will add on additional fees. After a bad experience with another dealer, I called Hoselton Nissan and asked for help. Mickey listened to my concerns and immediately went to work and ensured all of the paperwork ...
Did a great job. Friendly service with a smile.
Ryan was very professional and attentive. This is the only place I'd have work on my Nissans.
Just signed a lease on a 2021 Sentra. If you’re looking to get a Nissan, ask for Ron Ward. He accommodated me when my original appointment fell through, and right after this car arrived he set me up with a test drive and I brought it home 2 days later. Ron got me through the whole process quickly and painlessly, without all the stress that usually comes with getting a new vehicle, and even called me a few days later to check up on how I liked the car. He’s the most professional and knowledgeable car salesman I’ve ever ...
My experience with Nissan was incredibly pleasant. I was able to finance the Nissan Pathfinder 2022 with the excellent help of Tom Sedor Jr. and Ron Ward. They were impressive with their customer service skills and made the entire process super smooth so that I could walk out with the new car in just two hours. I was glad that there were no hidden charges or loopholes and everything was upfront and clear. I recommend Nissan Hoselton for sure.
Great quick service
Dan was awesome throughout the entire process and made it effortless! There’s no doubt that I will be a returning customer! And will be spreading the word!
I went to Hoselton Nissan to look at cars last week and worked with Frank. Saying that this experience was painless would be an understatement. Frank did not try and sell me the most expensive model on the lot, but the car that worked for me and my needs ( that NEVER happens.) He was extremely knowledgeable about the vehicle and eager to help answer any questions that I had. When I decided to move forward with the purchase he was a pleasure to work with and very helpful every step of the way! Would definitely recommend this dealership and Frank ...
Fast service. Representative was upfront about service needed or not needed. Very professional.
This week I purchased a 2021 Nissan Rogue.My sales professional was Frank Alberti. Frank listened ,applied no pressure and was straight forward. Frank's knowledge of the dealership for which he works and product knowledge regarding the SUV that I purchased was refreshing.I will share my experience with family and friends.
Jared in the service department was great to work with. Very knowledgable and professional. He made the experience stress free and easy! Thank you to Jared!!
Needed service for oil leak. Problem corrected.
Dave Amico is a great salesman. Very attentive to your needs and won't sugarcoat anything. A must-have in any salesman. Highly recommend visiting!
I just want to give Frank Alberti a five star rating!! He went above and beyond in helping me get my lease situated. Thanks Frank!!!
easy and stress free, got what I needed without any hassle, great people to work with
It was great.
After a very courteous phone conversation with Jay Meyer, I arrived from Ithaca and was introduced to Ron Ward. He answered all my questions and I really felt that he went the extra mile for me. Even after I got home, Ron and Jay followed up to make sure I knew they were there to help because I am a first time buyer of a 100% electrical vehicle. I'm so glad I bought my car from Hoselton Nissan. Thanks, guys!
Being 3 hrs away we did everything over the phone with absolute ease, my wife and I were very pleased with not only the vehicle ( which we absolutely love ) but also the service. It also didn't hurt than when we got the final price it was a little less than we were quoted over the phone. This is our first experience with Hoselton Nissan but definitely not our last !!
From the first greeting through delivery, Ron Ward was a class act. I mentioned that the car was for my teen son, so Ron started off describing the safety features, which was my priority. He and everyone I dealt with made the process seamless. There was no 45 minute paperwork session and the Finance Department didn’t try to sell me what I didnt need. These days, great customer service is hard to find, but it seems like normal operating procedure at Hoselton. I highly recommend purchasing a vehicle at Hoselton Nissan!
Great place . Good people
Their staff were thorough did all of the work that Nissan allowed and provided an accurate estimate of the time required. They did not perform work that was not needed. They are courteous.
I was very impressed with my experience in leasing a car at Hoselton Nissan. My sales person, Craig, was highly knowledgeable and extremely helpful from choosing the right vehicle for me, to providing videos, to delivery. I would highly recommend him and this dealership.
My salesperson Craig has been my personal salesman now for my last 4+ Nissan Vehicles. He goes above and beyond to ensure he meets my needs for both pricing as well as a vehicle I will enjoy. He also doesn't turn me away if there is a problem either during or after the sale. He's willing to meet the challenge head on and work with whoever necessary to resolve any issues it concerns. I recommend to family and friends as often as possible
As always, the staff was thorough, friendly, professional, and helpful. My car was thoroughly evaluated. Service was rendered where needed and I appreciate the fact that there was one area that I asked them to check out and they checked it thoroughly and said everything checked out okay. I appreciate the fact they were honest with me and didn't do work that was not necessary. I trust this service department!
Our salesman, Tim Lippa, was great. He was extremely knowledgeable about the Rogue and kept his sense of humor during a long call with our insurance company. I'd buy from Tim again in a heartbeat.
I called a number of dealerships... as far from me as Pittsburgh... the Only one out of All of those call to help me out? was these guys!
Dave Amico was absolutely AMAZING! He was very attentive, very patient with me, he got me into the car I wanted with a deal that I could handle and much more. He was always available to answer my questions and made me feel completely comfortable with the deal I made with Hoselton! I have leased through a few different Nissan dealerships in the past and Hoselton by far is the best one I have been with. Dave Amico is absolutely the best he made transition from one lease to the next hassle and worry free! If I run into anyone ...
The service rep at the desk was very friendly, & accommodating. He clearly explained the details of the inspection and what was recommended.
Thorough and timely... just what one needs from mundane automobile maintenance. Always courteous and concerned.
Our experience with Hoselton was awesome. Our sales man was the best and surpassed all our expectations.
Very well. Warranty work and was given a rental at no charge. Great service.
The salesperson, Frank Alberti, did a tremendous job in getting me a great deal.
Service was great!;
Hoselton came through on what they quoted online!
Personnel was very pleasant and friendly. Greeted me right away and took the information needed to work on my car. They told me about one hour and it was almost exactly one hour to complete the work. This is the third time I 've used this service in the two years I've had this vehicle and have been very impressed each time. Thank you.
Always great service.
I really appreciate: (1) Hoselton pro-actively reached out to remind me of my service needs. (2) my car service needs were finished in a timely fashion. I am very pleased with my service from Hoselton.
Excellent service from Tim Lippa who walked us through the whole process of buying a new car!
Excellent, no hassle experience.
NYSI. Jared is always helpful and gives me the total review of my cars condition before I leave.
Was able to get apptointment on Saturday which works for me. Very welcoming and friendly. Work was completed sooner than anticipated, 230 appointment dropped off in AM and done by 130... great job!!
Brian was so warm and welcoming, right from the point I walked in for my oil change appointment. He also took the time to explain a few things I had questions about at the end of my visit, which I sincerely appreciated and now understand much better. Thanks so much, Brian! 🙂
Service completed early at the specified price
craig was awesome to work with couldn’t have been better!
Oil change in 15 minutes can’t beat it. Keep up the good work
As someone who leases and a loyal Customer since 2010, my experiences have ALWAYS been exceptional. There was 1 bad experience encountered thru a salesman who never delivered on any of his committments expressed which ultimately prompted me to reach out to a Manager who subsequently resolved all issues associated. I remained with Hoselton as a result and recently picked up my 2021 Nissan Sentra in the exact color/make/model I wanted thru a dynamic promotion including Nissan's Loyalty program. Thus saving me quite a bit! I Love how they value me as a long term customer!
My service man Jared has taken care of me for the past 11 years and I have never been dissatisfied! He is the best and I have been dealing with Hoselton since I purchased my 1999 Camry until now. Best dealership and service Dept ever!
I purchased a Nissan rogue from one if your staff. They helped me through the process and got me a good deal.
Great experience. Low pressure, good deal with our trade. The Staff were friendly and professional and the delivery of our vehicle was on time . We will buy from Hoselton again.
Partha was the salesman that worked with me and he did a great job. The whole process went smoothly and didn't waste my time like a lot of other dealers do. Paperwork process went very quick. When I'm in the market for another vehicle, I'll be starting with Hoselton. Don't waste your time with other dealers...just go here.
Hoselton a family owned business that really deserves to be one of the top dealerships in Rochester NY. I was very impressed with the friendliness of the staff from sales to finance and service. Also they have their own insurance agency which saved me $1000 on my insurance needs. I would definitely buy my next car at this dealership..
Purchasing a new car during a pandemic can be challenging. Hoselton’s sales/finance departments respectfully negotiated the building, shipping and delivery of my new vehicle. Not only was the car delivered a month before it was expected but it was purchased for exactly my desired price! This is close to a miracle in my mind!
Very efficient sales person and finance rep. Test drives arranged quickly. The follow up was surprisingly fast and I would definitely recommend Hoselton to friends
We had a great experience at Hoselton Nissan. We stopped in to test drive a Rogue and decided to buy that same day. We worked with Dan Schmitt. He was knowledgeable about the car and easy to work with. I would highly recommend both Hoselton and Dan.
Helped me find the perfect car for my needs. Easy to work with and provided me with information helping in my decision making process. Even provide follow up after the sale.
The dealership went above and beyond to help me get exactly the car I wanted. As soon as the car was available, my sales rep, Bredt, messaged me right away to see if I was interested. Great customer service! I'd definitely recommend Hoselton to anyone who wants a stress-free car buying experience.
Awesome experience buying a car at Hoselton Toyota. The staff was so helpful and friendly. They made the chore of purchasing a vehicle an easy and painless experience. They went out of their way to get us the vehicle we wanted and got us a good price on it. Thanks to Austen and Jordan for making this a great experience. Even one of the owners came over to introduce herself to us and thank us for coming in.
The folks at Hoselton are great! They listen to what the customer wants and go out of their way to help the customer be successful.
Our salesman was terrific. We were treated very well. This is the second vehicle we have leased from Hoselton. The entire experience was extremely positive.
Have purchased vehicles from Hoselton for the past 30 years, I greatly appreciate the honesty, accommodating attitude and helpful spirit, never pushy and no pressure tactics, ethics that I can recommend!
We were looking to downsize from our Highlander. Test drove the RAV4 and it felt very comfortable. Kody was our salesperson. He was informative, very knowledgeable regarding the RAV4, and patiently answered all of our questions. Great guy to work with!
I had a very pleasant experience with the hoselton sales team , they were very helpful and timely with their assistance and knowledge of the product. I was very pleased with the overall experience.
We wanted a used Highlander for my wife with low miles, so we went and saw Partha Saha at Hoselton Used Cars, as he has been our first choice for years. He showed us a few different vehicles, and we finally settled on a 2018 that he showed us. He was never pushy and even threw in some extras. The price was better than anything else comparable that we saw locally. When we had an issue with the door locks a few days after we picked the car up, Partha took care of getting us in right away and the service ...
My salesman Tim Lippa was terrific. He was very accommodating and friendly. The buying experience went flawlessly. I would not hesitate to recommend Hoselton Nissan.
Al was great through the entire process. He promptly scheduled appts with us and when we arrived at the dealership, he had already completed research on the model/trim that we were interested in. Picking up the car was simple and seamless. Great dealership!
I recently went to the dealership to look for a used car for my youngest son. We ended up buying a BEAUTIFUL 2013 Toyota Camry and our salesman, Cosmo made it so easy!!! We will be back again for our next car! Thanks so much!
They found me a hard to find RAV4 Prime and sold it at a fair price. The communication and service was friendly and easy. Jordan was great to work with. I would definitely recommend.
Went in for last inspection before completing lease. Thinking about a used car, but wound up with new bolt. Absolutely thrilled What a great deal. Paying less than our current payment who fiesntbkive that?
After visiting several dealerships in my area, I found Hoselton. I had't purchased a vehicle in over 15 years and wanted to just look around. All of the dealerships I went to wanted me to commit to a purchase before they would give me any info or let me test drive a vehicle. Hoselton was the one exception. Their sales person came out to the lot and asked if I needed any help. When I explained my situation, he gave me his card and said to just holler if I wanted to drive anything. When I came back a couple ...
Bought a trail boss, sales man was great got everything I wanted no hassles.yruck is running great so far. I f I have any issues I'm sure they will take care of it.
Staff was very helpful and knowledgeable. Although, the process to purchase took quite a bit of time and required the movement between multiple buildings to interact with multiple people.
Jill McWilliams and Sales manager Jordan made buying my 2020 Toyota Tacoma an easy and great experience. NO pressure. Great price. Got the exact model I wanted! Can not recommend them enough!!!
My third car in 2 years from Hoselton. We have two Rogues (leased) and needed another car for my College age kids. Bought a 2017 Sentra SV with 13k in miles. Hoselton has an Awesome Warranty on all of their used cars, made this one a no brainer.
Had service done at Hoselton Chevy before but first time buying. My sales guy Lou, went way above and beyond what I have ever experienced ANYWHERE!! Just stunned at how much he did for me. I will never buy another car without heckling I’m with Hoselton first!! Best place to buy a car from my experience ever!
Worked with Mike Petzing - Mike listens to your needs and provides a no pressure, hassle free environment for test driving and buying a car!
Great Dealership! We have bought five vehicles from Hoselton. Tyler Bane the sales manager worked hard to get my deal done and I was very happy with the way I was treated, not pressured or pushed into a deal that I would'nt be happy with!
The preowned offices at Hoselton are very run down and dirty The new car showroom, by contrast is sparkling clean and well appointed Customers shopping for a used car deserve the same respect and professional offices that new car customers already have This office needs a major overhaul or it needs to be torn down and rebuilt
I live 5 hours away. I was worried that being so far away the service after the sale wasn't going to be there. I was wrong. Nikolay has taken care of every issue I've had. I am so happy with the car I bought.
Salesperson Karen Jacob was exceptional in all facets of the transaction. She is one of your best! Sales Manager Conor Dwyer was also excellent to work with. He made a very fair deal with me for the car I bought.
Left with a brand new 2019 Camry SE. VERY HAPPY! Now I'm finding reasons just to drive around. I love this car. Very satisfied with Hoselton.
They make car buying so easy! The deal was hassle free and honest. This is an outstanding dealership. We have been doing business with them for years!
Myself and my wife were quite impressed with our experience with Hosoltons used car personal. I have been to a lot of dealers that attack you or hound you all the time your there, which did not happen here. Also the personal were quite polite and friendly during the whole process, even though we did not purchase at that time.
Shopping for a truck and started at Nissan where I was promptly greeted and felt valued. Ended up going up to Chevrolet as I was torn between Nissan and Chevrolet but the two teams worked great together and am looking to make a final decision very soon. Thank you guys, much appreciated for making the process easier than some other dealerships I’ve worked with.
Fair prices and easy to work with. I leased for 3 years and then purchased my lease vehicle. Very happy with the folks I dealt with for both experiences!
Very pleased with Kate's knowledge and attention to our needs! Excellent test drive and explanation of all new features. Pleasure to work with her each time we met.
Came from out of state to buy a car from James, couldn't have asked for a better salesman or an easier process to arrive and drive away. The internet team did a great job in quickly providing their "best offer" blessed by the management team.
Excellent experience, no pressure, good deal. Matthew X was helpful and friendly. Would recommend to family and friends. Will definitely return to buy again. Truck is running great!
I needed to buy a car after a car accident I had been in. I called ahead and when I got there, Bob had two cars warming up for me to test drive (because it was the coldest day of the year)! After test driving we sat down and reviewed my experience with the car. Throughout the whole process, Bob was genuinely interested in helping us find the right car for our family. We bought the car that night and he surprised my kids with cookies while we were waiting to finish the paperwork. The next day when I came ...
J.J.Santiago made my overall buying experience comfortable, easy due to his knowledge of the vehicles and asking the right question, "what do you want". Thank you J.J.
I was very satisfied with my purchasing experience. There was no pressure and a great desire to help me make a good deal. In the end, I left satisfied and happy with new car. I recommend this dealership to anyone interested in a no-nonsense efficient car buying experience
good service, knowledgeable, attentive to my needs. I switched from my old insurance carrier to a new one proposed by Riley. I would recommend her to friends.
I found Mike (Buddy!) through a Facebook post about Hoselton Nissan. He was prompt to respond to me and we did 99% of the discussion and negotiation over the phone. He found me a vehicle that I didn't even know I wanted! It was all a breeze. Great experience. I have also leased from Hoselton Chevy and bought a used car at Hoselton in years past. All with no complaints.