Instructions for Scheduling Your Lease End Pre-Inspection
Are you ready for your lease end? Please find the company that your vehicle was leased from below and follow the instructions to schedule your vehicle pre-inspection.
Contact our independent vehicle inspection company, DataScan, to schedule an appointment for an optional pre-inspection. Call 1-855-40-MY-TFS or visit www.DSFS.com to schedule the appointment online.
We recommend scheduling the pre-inspection to take place 15-60 days prior to your scheduled lease-end date.
Before your lease expires, contact the Nissan Lease Customer Network at 1-800-778-4211 between 8 a.m. and 6 p.m. Central Time to set up a complimentary vehicle inspection. This inspection may help you avoid a wear-and-use charge for items that may be covered by your insurance policy (such as a damaged windshield). And it will help you decide what to do with your leased vehicle.
This inspection takes approximately 30 minutes, and can be done at your Nissan Dealer, your home, or your place of business. It will be performed using a laptop computer, and the results will be printed immediately after the inspection. The inspector will review the report with you and address your questions. You will be given a copy of the condition report. A second copy will be left in your vehicle, and should remain in the vehicle until the time of return.
Should your vehicle’s condition change prior to its return due to repairs or additional damage, another inspection will be necessary. To schedule your re-inspection, please call the Nissan Lease Customer Network.
To learn more about the vehicle inspection process (including conducting your own inspection) and to see examples of Normal and Excess Wear and Use, please view the Wear and Use Guide.
A vehicle inspection will be completed by the dealership or a third-party inspection company, in as few as 5 days of returning your vehicle.
An inspection is typically used to determine if you have fulfilled your contractual obligations related to mileage and wear.
Although an inspector hired by Ally will typically inspect your vehicle if you return it, you can have an independent inspection company inspect it first. You can avoid excess charges by having any damage repaired before you return your vehicle. If you don’t have your vehicle repaired, we’ll send you an invoice showing the amount you owe for excess wear.
To schedule your complimentary vehicle inspection, contact DataScan at 1-800-556-2811 or schedule online at www.DSFS.com where you will enter your full VIN and lease account number.