Customer Testimonials

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Google Aug 18, 2017
 

Everyone at Hoselton is great, always a pleasure to deal with Dawn and get my vehicle serviced properly every time. Keep up the good work!

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Google Aug 14, 2017
 

I purchased a new vehicle, and I was extremely happy with the informative, professional, friendly service I received from all of the team members at Hoselton!

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Yelp Aug 11, 2017
 

The wife and I recently leased a RAV4. After dealing with two other dealers who were sleazy or just plain dumb, we were able to easily work with Mike Petzing there. He's a normal guy that isn't the pushy sales type. He was able to give us a good price and make the leasing process as simply as possible. We'll probably be going back soon to replace another older vehicle of ours.

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Google Aug 9, 2017
 

We live in Syracuse and this is he 2nd car we have purchased at Hoselton Toyota. Sales people are great, no hassles and fair pricing! Its well worth the trip.

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Google Aug 2, 2017
 

This place is awesome, the environment is relaxing and the the choice of vehicles are wonderful.

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Facebook Jul 31, 2017
 

Overall, my experience was good. You can never tell if a part is defective until you install it. I was not inconvienced at all. Service dept was quick, thorough, and friendly. Thank you for your service Terry DeRouen-Santiago

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Google Jul 24, 2017
 
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Google Jul 13, 2017
 

Great customer service!

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Google Jul 11, 2017
 

The whole process went smoothly, Drew did a great job showing us the vehicle and discussing options. The price was excellent, almost $5000 less than a comparable Subaru Forester(we traded in a 2014 Forester for the RAV4 and shopped for a new Forester the week before). There was one small glitch with the delivery and we had to delay delivery for a day. As a bonus for waiting a day, we received the all weather floor mats. We would highly recommend Hoselton and will shop there for our next vehicle.

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Google Jul 10, 2017
 

Stopped by this morning to get a tire replaced, had no appointment but they got me in and out inside of 90 minutes. Thanks, great customer service.

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Google Aug 11, 2017
 
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Google Aug 7, 2017
 

We had a great experience with Nissan company. We arrived expecting only to look at cars and we got the detailed tour of their variety of cars, only to the ones we felt interested in like what features are wanted or needed and narrow down the search. Mike helped, listened and made us comfortable and not feel pressured in any way. He was able to explain and show the features of the cars that fit to our needs. We test drove one and ended up buying that car! We were really happy with the outcome. Thank you for the great experience! 🙂

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Facebook Jul 31, 2017
 

Overall, my experience was good. You can never tell if a part is defective until you install it. I was not inconvienced at all. Service dept was quick, thorough, and friendly. Thank you for your service Terry DeRouen-Santiago

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Google Jul 26, 2017
 

I recently purchased a Nissan Altima from hoselton Nissan and I was treated good.the salesman's was able to get me a good affordable car without a problem.and my credit was fair not to mention I traded a car that was old and outdated and it had engine problems.i got a 2017 Altima with the best warranty ever as well as extended warranty.i would advise anyone to go There not to mention I got my wife's Arcadia from there as well.not to mention I have a good job and a decent income but I've enjoyed my experience with the hoselton family.and Todd Frazier and his management staff was awesome I laid my case on the table and said if you can help me let's go if not I'll leave and they took care of me and for that I love my car and my hoselton family.oh and I got a SiriusXM the in on the side after I close the deal.whoop whoop.?????? Happy as I can be.

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Facebook Jul 4, 2017
 
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Google Jul 3, 2017
 
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Google Jul 3, 2017
 

I brought my car and from the sales person Nikolai to the financing Mike and the service person Andrew and all other staff all have been absolutely wonderful caring people. I get all my maintenance done here because of such wonderful customer service. Thank you Hoselton.

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Facebook Jun 21, 2017
 

Now THIS is a class act dealer. They accommodated me very nicely when they didnt have to (wont get into details!). My new home. Highly recommended

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Google Jun 16, 2017
 

We walked into the lot looking around and within 2 minutes someone came over to help us. They were very knowledgeable about the nissan cars on the lot that we were interested in. We test drove the car we liked and we're pleased with the information we learned about the car from he salesmen. Good experience overall!!

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Google Jun 9, 2017
 

Very nice. Relaxing atmosphere while waiting. Fast service ☺

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Google Aug 16, 2017
 

This amazing place to purchase vehicle poeple Friendly great service. now I enjoy with my toyota highlander 09 from this place

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Google Aug 14, 2017
 

Sales Consultant Alexander Stone was great, and we enjoyed test driving the Chevy Volt and the new all-electric Chevy Bolt with him (even keeping him after hours..oops!). Thank you Alex.

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Google Aug 14, 2017
 
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Google Aug 14, 2017
 

Good service and knowledgeable people

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Google Aug 10, 2017
 

I have been working with Paul Poppoon in Chevy Service for years & his service is impeccable. He has pretty much taken care of all my vehicles even if they weren't Chevys. I would recommend anyone that needs service on their vehicle to stop by to see Paul. He goes above & beyond with all his customers & he always makes me feel like I am getting the best deal in town. Thank you for all that you do for me!

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Google Aug 9, 2017
 

Great Service at Hoselton Chevrolet. Visit Paul Poppoon in service dept! Always has a smile, very friendly, and helpful to the customer.

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Google Aug 9, 2017
 
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Google Aug 9, 2017
 

My experience at Hoselton service is always outstanding because of Paul Pappoon. He is top-notch - always friendly, accommodating and knowledgeable. I used to bring my car to another dealership, but when Paul went to Hoselton we followed, along with many of my family members. I know I can always count on Paul and I have the utmost trust in him. I refer all of my friends to Hoselton and Paul!

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Google Jul 26, 2017
 
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Google Jul 26, 2017
 

Customer service.

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DealerRater Aug 13, 2017
 

I recently purchased a 2017 Highlander at Hoselton, working with Don Beuerlein. Don was new to Hoselton, having come from another Toyota dealership, but he made the experience of purchasing my new car transparent and easy. He went out of his way to locate the vehicle that I wanted with a 200 mile radius, and worked with me after the sale to make sure that everything went smoothly - including answering some questions that arose after I'd had the car for several days. I would highly recommend him.

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DealerRater Jul 31, 2017
 

We purchased our new car from Dan Schmitt . He made our experience at Hoslton's a pleasure. All of the sales staff were very nice. Dan answered all of our questions thoroughly.When 's we had a few set up questions, we came back and he was able to show us how to do them. We definitely will recommend Hoselton to our friends.

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DealerRater Jul 26, 2017
 

I was interested in leasing a Nissan Rogue. I worked with Steve Carroll who made the process very easy and understandable. He was great to work with and went out of his way to see that all went well. It was a very good experience.

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DealerRater Jul 17, 2017
 

I bought a 2007 Corolla for my teenage daughter from Terry. Terry and Bill made sure the process was smooth and fast. I would recommend Hoselton and Terry to anyone.

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Cars Jul 14, 2017
 

This was our 2nd time visiting Hoselton Auto Mall in East Rochester, NY. We were looking for a used car for our grandson and saw one online and we went and met with Partha Saha which my husband brought his last car from himand he highlighly recommended him. Partha is very professional and was able to help us out. We brought the car and we are very happy with it including my grandson.

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DealerRater Jul 7, 2017
 

I had a great experience with Toyota salesperson Drew. He was very sensitive to our needs, put in a lot of work to ensure that we had the best experience during the entire purchase process, and took care of any specific requests we had regarding the car and related paperwork.

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Cars Jun 24, 2017
 

My salesperson was helpful respectful and not pushy The cars were a bit too rusty, dented and glass chipped for my needs. They were however willing to repair some of the defects

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DealerRater Jun 24, 2017
 

I really like the vehicle that I purchased and the salesman that worked with us. I was a little disappointed when I brought it back with concerns and was quickly dismissed (by another professional). Turns out there was an issue and I will have to return two more times for it to be resolved. Compared to other dealerships this was the best experience I have had so far when purchasing vehicle. I will definitely return to service my vehicle in the future and return for purchases if the need arises.

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Cars Jun 20, 2017
 

There were a couple of hiccups in our purchasing process but our salesman [Brian] and your management made everything work.The first time we came to look at a car the salesperson we were greeted by was attentive and cordial,although I don't recall his name was on vacation when we retuned to ultimately purchase the car. I believe we got a fair deal for us both as we had a trade. Enjoying the car.

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DealerRater Jun 13, 2017
 

Happy with the ease of trading in my lease for a new one. Pleased with the options and the explanations of these options. Great Job!

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